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Cover image for Phone Clones : Authenticity Work in the Transnational Service Economy
Title:
Phone Clones : Authenticity Work in the Transnational Service Economy
Author:
Mirchandani, Kiran, 1968-
ISBN:
9780801464140
Publication Information:
Ithaca : ILR Press, 2012.
Physical Description:
1 online resource (x, 174 pages) : illustrations
Subject Term:
Call center agents -- India -- Social conditions.

Service industries workers -- India -- Social conditions.

Customer services -- Social aspects -- India.

International business enterprises -- Social aspects -- India.

Intercultural communication -- India.

Identity (Psychology) -- India.
Electronic Access:
http://www.jstor.org/stable/10.7591/j.ctt7zb03
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