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1. 
Cover image for Service Systems Concepts, Modeling, and Programming
Service Systems Concepts, Modeling, and Programming
Author 
Cardoso, Jorge. author. Lopes, Ricardo. author. Poels, Geert. author. (orcid)0000-0001-9247-6150 SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-319-10813-1
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2. 
Cover image for A guide to success for technical managers supervising in research, development, & engineering
A guide to success for technical managers supervising in research, development, & engineering
Author 
Treher, Elizabeth N. Piltz, David. Jacobs, Steven.
Preferred Shelf Number 
ONLINE(318954.1)
Electronic Access 
Scholars Portal Books Scholars Portal (Restricted to University of Ottawa)
Wiley-Blackwell Online Books - Full Collection Wiley Online Library (Restricted to University of Ottawa)
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=675179
ebrary http://site.ebrary.com/id/10469657
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=346503
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3. 
Cover image for Next generation business handbook
Next generation business handbook
Author 
Chowdhury, Subir.
Preferred Shelf Number 
ONLINE
Electronic Access 
Books24x7 http://www.books24x7.com/marc.asp?bookid=9516
John Wiley http://dx.doi.org/10.1002/9780470172223
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0616/2004003021-b.html
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