Cover image for Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children
Title:
Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children
Author:
Betz, Charles T.
Edition:
2nd ed.
Publication Information:
Boston, MA : Morgan Kaufmann, 2011.
Physical Description:
1 online resource (xxxiv, 439 p.) : ill.
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