Communication skills for pharmacists : building relationships, improving patient care
by
Berger, Bruce A.
Title
:
Communication skills for pharmacists : building relationships, improving patient care
Author
:
Berger, Bruce A.
ISBN
:
9781582120805
Edition
:
2nd ed.
Publication Information
:
Washington, D.C. : American Pharmacists Association, c2005.
Physical Description
:
viii, 212 s.
Contents
:
Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues affect the relationship -- Cultural competence.
Subject Term
:
Eczacılar -- Toplu Çalışmalar
Hekim-Hasta İlişkileri -- Toplu Çalışmalar
İletişim -- Toplu Çalışmalar
Pharmacists -- Collected Works
Professional-Patient Relations -- Collected Works
Communication -- Collected Works
Added Corporate Author
:
American Pharmacists Association.
Added Uniform Title
:
U. S. pharmacist.
| Library | Material Type | Item Barcode | Shelf Number | [[missing key: search.ChildField.HOLDING]] | Status |
|---|
| Health Sciences Library | Book | 7.2/12/402270 | QV 21 B496 2005 | | Sağlık Bilimleri Genel Koleksiyon |