Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA)
by
 
Sherman, H. David. author.

Title
: 
Service Productivity Management Improving Service Performance using Data Envelopment Analysis (DEA)

Author
: 
Sherman, H. David. author.

ISBN
: 
9780387332314

Physical Description
: 
XXII, 328p. 64 illus. online resource.

Subject Term
: 
Economics.
 
Industrial engineering.
 
Engineering economy.
 
Econometrics.

Added Author
: 
Zhu, Joe.

Added Corporate Author
: 
SpringerLink (Online service)

Electronic Access
: 
http://dx.doi.org/10.1007/0-387-33231-6


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book165924-2001ONLINEElektronik Kütüphane