Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality
by
 
Grigoroudis, Evangelos. author.

Title
: 
Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality

Author
: 
Grigoroudis, Evangelos. author.

ISBN
: 
9781441916402

Physical Description
: 
X, 308p. 129 illus. online resource.

Series
: 
International Series in Operations Research & Management Science, 139

Series Title
: 
International Series in Operations Research & Management Science, 0884-8289 ; 139

Subject Term
: 
Economics.
 
Operations research.

Added Author
: 
Siskos, Yannis.

Added Corporate Author
: 
SpringerLink (Online service)

Electronic Access
: 
http://dx.doi.org/10.1007/978-1-4419-1640-2


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book172310-2001ONLINEElektronik Kütüphane