Call Center operation design, operation, and maintenance
by
Sharp, Duane E.
Title
:
Call Center operation design, operation, and maintenance
Author
:
Sharp, Duane E.
ISBN
:
9780080490618
9781555582777
Publication Information
:
Amsterdam ; Boston : Digital Press, c2003.
Physical Description
:
1 online resource (xiii, 303 p.) : ill.
Subject Term
:
Call centers -- Management.
Genre
:
Electronic books.
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | [[missing key: search.ChildField.HOLDING]] | Status |
---|
Online Library | E-Book | 254058-1001 | ONLINE | | Elektronik Kütüphane |