Tourist customer service satisfaction an encounter approach
by
Noe, Francis P., 1939-
Title
:
Tourist customer service satisfaction an encounter approach
Author
:
Noe, Francis P., 1939-
ISBN
:
9780203852361
Publication Information
:
New York : Routledge, 2010.
Physical Description
:
ix, 193 p.
Subject Term
:
Tourism -- Management.
Hospitality industry -- Management.
Added Author
:
Uysal, Muzaffer.
Magnini, Vincent P.
Electronic Access
:
| Library | Material Type | Item Barcode | Shelf Number | [[missing key: search.ChildField.HOLDING]] | Status |
|---|
| Online Library | E-Book | 263771-1001 | ONLINE | | Elektronik Kütüphane |