Customer relationship management : concepts and technologies
by
 
Buttle, Francis.

Title
Customer relationship management : concepts and technologies

Author
Buttle, Francis.

ISBN
9781856175227

Edition
2nd ed.

Publication Information
Amsterdam : Butterworth-Heinemann, c2009.

Physical Description
xix, 500 p. : ill. ; 25 cm.

Subject Term
Customer relations -- Management.


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Beytepe LibraryBook7.2/14/2031HF5415.5 B88 2009Beytepe Genel Koleksiyon
Beytepe LibraryBook7.2/14/102116HF5415.5 B88 2009Beytepe Genel Koleksiyon