The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
by
 
Soudagar, Reza.

Title
: 
The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

Author
: 
Soudagar, Reza.

ISBN
: 
9780071786966

Publication Information
: 
New York : McGraw-Hill Professional, 2012.

Physical Description
: 
1 electronic text (xxvi, 292 p. : ill.) : PDF file.

Series
: 
McGraw Hill ebook library. Business. Business skills

Series Title
: 
McGraw Hill ebook library. Business. Business skills

Subject Term
: 
Consumer satisfaction.
 
Customer relations -- Management.
 
Customer services -- Technological innovations.

Added Author
: 
Iyer, Vinay.
 
Hildebrand, Volker.

Electronic Access
: 
Subscription required


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book292534-1001ONLINEElektronik Kütüphane