Customer relationship management
by
 
Anderson, Kristin, 1962-

Title
: 
Customer relationship management

Author
: 
Anderson, Kristin, 1962-

ISBN
: 
9780071394123

Publication Information
: 
New York : McGraw Hill Professional, 2011.

Physical Description
: 
1 electronic text (xii, 164 p. : ill.) : PDF file.

Series
: 
McGraw Hill ebook library. Business, Business skills

Series Title
: 
McGraw Hill ebook library. Business, Business skills

Subject Term
: 
Customer relations.
 
Customer services.

Added Author
: 
Kerr, Carol.

Electronic Access
: 
Subscription required


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book292546-1001ONLINEElektronik Kütüphane