Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
by
 
Michelli, Joseph A., 1960-

Title
: 
Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

Author
: 
Michelli, Joseph A., 1960-

ISBN
: 
9780071773904

Publication Information
: 
New York : McGraw-Hill Professional, 2011.

Physical Description
: 
1 electronic text (xiii, 304 p.) : PDF file.

Series
: 
McGraw Hill ebook library. Business. Leadership & management

Series Title
: 
McGraw Hill ebook library. Business. Leadership & management

Corporate Subject
: 
UCLA Health System.

Subject Term
: 
Medical care.
 
Total quality management.
 
Leadership.
 
Success in business.

Added Corporate Author
: 
UCLA Health System.

Electronic Access
: 
Subscription required


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book292898-1001ONLINEElektronik Kütüphane