Crucial confrontations tools for resolving broken promises, violated expectations, and bad behavior
by
 
Patterson, Kerry, 1946-

Title
Crucial confrontations tools for resolving broken promises, violated expectations, and bad behavior

Author
Patterson, Kerry, 1946-

ISBN
9780071457231

Publication Information
New York : McGraw Hill Professional, 2011.

Physical Description
1 electronic text (xviii, 281 p. : ill.) : PDF file.

Series
McGraw Hill ebook library. Business, Leadership & management

Series Title
McGraw Hill ebook library. Business, Leadership & management

Subject Term
Interpersonal confrontation.
 
Interpersonal communication.
 
Interpersonal relations.
 
Communication in management.
 
Communication in organizations.
 
Organizational behavior -- Management.
 
Organizational effectiveness -- Management.
 
Personnel management -- Psychological aspects.
 
Employee motivation.

Added Author
Patterson, Kerry, 1946-
 
Grenny, Joseph.
 
McMillan, Ron.
 
Switzler, Al.

Electronic Access
Subscription required


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book292963-1001ONLINEElektronik Kütüphane