Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
by
 
Azevedo, Abaet�e de.

Title
: 
Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Author
: 
Azevedo, Abaet�e de.

ISBN
: 
9780071641463

Publication Information
: 
New York : McGraw Hill Professional, 2011.

Physical Description
: 
1 electronic text (xi, 226 p. : ill.) : PDF file.

Series
: 
McGraw Hill ebook library. Business, Sales & marketing

Series Title
: 
McGraw Hill ebook library. Business, Sales & marketing

Subject Term
: 
Consumers.
 
Marketing.
 
Customer relations.
 
Relationship marketing.
 
Customer services -- Management.
 
Customer relations -- Management.
 
Communication in marketing.

Added Author
: 
Pomeranz, Ricardo.

Electronic Access
: 
Subscription required


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book293089-1001ONLINEElektronik Kütüphane