The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
by
 
Hodge, Richard.

Title
: 
The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

Author
: 
Hodge, Richard.

ISBN
: 
9780071501682

Publication Information
: 
New York : McGraw Hill Professional, 2011.

Physical Description
: 
1 electronic text (xxii, 242 p. : ill.) : PDF file.

Series
: 
McGraw Hill ebook library. Business, Sales & marketing

Series Title
: 
McGraw Hill ebook library. Business, Sales & marketing

Subject Term
: 
Selling.
 
Success in business.
 
Customer relations.
 
Customer services.
 
Consumer satisfaction.

Added Author
: 
Schachter, Lou.

Electronic Access
: 
Subscription required


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book293115-1001ONLINEElektronik Kütüphane