Service systems management and engineering creating strategic differentiation and operational excellence
by
Chang, C. M. (Ching Ming), 1935-
Title
:
Service systems management and engineering creating strategic differentiation and operational excellence
Author
:
Chang, C. M. (Ching Ming), 1935-
ISBN
:
9780470900208
Publication Information
:
Hoboken, N.J. : John Wiley & Sons, c2010.
Physical Description
:
1 online resource (xxx, 690 p.) : ill.
Subject Term
:
Systems engineering.
Management information systems.
Service industries -- Information technology -- Management.
Added Corporate Author
:
Wiley InterScience (Online service)
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | [[missing key: search.ChildField.HOLDING]] | Status |
---|
Online Library | E-Book | 298493-1001 | ONLINE | | Elektronik Kütüphane |