Serving online customers : lessons for libraries from the business world
by
 
Barclay, Donald A., author.

Title
: 
Serving online customers : lessons for libraries from the business world

Author
: 
Barclay, Donald A., author.

ISBN
: 
9780810893177
 
9780810887329

Publication Information
: 
Lanham, Maryland : Rowman & Littlefield, [2014]

Physical Description
: 
vii, 223 pages ; 24 cm

Subject Term
: 
Libraries and the Internet.
 
Library Web sites.
 
Libraries -- Customer services.
 
Electronic reference services (Libraries)
 
Libraries and distance education.
 
Library users -- Effect of technological innovations on.


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Beytepe LibraryBook7.2/15/39528Z674.75.I58 B37 2014Beytepe Genel Koleksiyon