Phone Clones : Authenticity Work in the Transnational Service Economy
by
 
Mirchandani, Kiran, 1968-

Title
: 
Phone Clones : Authenticity Work in the Transnational Service Economy

Author
: 
Mirchandani, Kiran, 1968-

ISBN
: 
9780801464140

Publication Information
: 
Ithaca : ILR Press, 2012.

Physical Description
: 
1 online resource (x, 174 pages) : illustrations

Subject Term
: 
Call center agents -- India -- Social conditions.
 
Service industries workers -- India -- Social conditions.
 
Customer services -- Social aspects -- India.
 
International business enterprises -- Social aspects -- India.
 
Intercultural communication -- India.
 
Identity (Psychology) -- India.

Electronic Access
: 
http://www.jstor.org/stable/10.7591/j.ctt7zb03


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book376353-1001ONLINEElektronik Kütüphane