Trade tales : decoding customers' stories
by
Woodside, Arch G., editor.
Title
:
Trade tales : decoding customers' stories
Author
:
Woodside, Arch G., editor.
ISBN
:
9781787142787
Physical Description
:
1 online resource (xvi, 186 pages).
Series
:
Advances in culture, tourism and hospitality research, v. 14
Advances in culture, tourism and hospitality research ; v. 14.
Subject Term
:
Hospitality industry -- Customer services -- Case studies.
Consumer satisfaction -- Case studies.
Customer service -- Management -- Case studies.
Added Author
:
Woodside, Arch G.,
Electronic Access
:
Library | Material Type | Item Barcode | Shelf Number | [[missing key: search.ChildField.HOLDING]] | Status |
---|
Online Library | E-Book | 421731-1001 | ONLINE | | Elektronik Kütüphane |