Trade tales : decoding customers' stories
by
 
Woodside, Arch G., editor.

Title
: 
Trade tales : decoding customers' stories

Author
: 
Woodside, Arch G., editor.

ISBN
: 
9781787142787

Physical Description
: 
1 online resource (xvi, 186 pages).

Series
: 
Advances in culture, tourism and hospitality research, v. 14
 
Advances in culture, tourism and hospitality research ; v. 14.

Subject Term
: 
Hospitality industry -- Customer services -- Case studies.
 
Consumer satisfaction -- Case studies.
 
Customer service -- Management -- Case studies.

Added Author
: 
Woodside, Arch G.,

Electronic Access
: 
https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book421731-1001ONLINEElektronik Kütüphane