part I ENTERPRISE RESOURCE PLANNING, SUPPLY CHAIN, AND CUSTOMER RELATIONSHIP MANAGEMENT -- chapter 1 Concepts, Functionality, and Cost-Effectiveness of Internet-Oriented ERP Systems -- chapter 2 Why Killer Applications Can Be Assisted by ERP and CRM Software -- chapter 3 ERP Solutions, Supply Chain, and Web-Based Enterprise Management -- chapter 4 Contributions of ERP and the Vulnerability of the Internet Supply Chain -- chapter 5 The Market Demand for Enterprise Resource Planning Software and Customer Relationship Management -- chapter 6 The Supply Chain of ERP Programming Products -- chapter 7 Implementing Successive Releases of ERP Systems -- part II ORGANIZATIONAL PREREQUISITES FOR SMART MATERIALS, AUTOMATIC IDENTIFICATION, AND QUALITY ASSURANCE -- chapter 8 The Next Frontier in Technology and in Supply Chain Management: Automatic Identification -- chapter 9 Advances Underpinning Development and Use of the Electronic Product Code -- chapter 10 The Chorafas Classification/Identification System for Supply Chain Requirements -- chapter 11 Practical Implementations of the DCS Solution -- chapter 12 A Sound Methodology for Enterprise Management: General Electric's Six Sigma -- part III AUDITING ACCOUNTING STATEMENTS AND ENTERPRISE RESOURCE PLANNING RECORDS -- chapter 13 The Framework of Accounting, Financial Reporting, and Auditing -- chapter 14 The Auditor's Independence Is Critical to the Management of All Information Systems -- chapter 15 The Ongoing Change in Information Technology's Auditing Practices -- chapter 16 Auditing Enterprise Resource Planning Software and Its Implementation -- chapter 17 Auditing the Outsourcing of a Company's Information Technology Services -- chapter 18 Case Studies in Auditing Financial Statements and ERP Reports -- chapter 19 Qualification of Auditors and Implementation of Auditing Standards.