part Section I: The Need for Business Continuity Planning -- chapter 1 Risk and the Need for Business Continuity Planning -- chapter 2 The Four Phases of Risk Realization -- chapter 3 The Legal Issues of Business Continuity Planning -- chapter 4 Building a Culture for Business Continuity Planning -- part SECTION II CRISIS MANAGEMENT -- chapter 5 Identifying a Crisis: A Critical Factor in Business Continuity Planning / chapter 6 Crisis Management Planning / chapter 7 Learning from a Crisis / chapter 8 Plan to Rehearse the Crisis — Before the Crisis Tests the Organization / chapter 9 The Crisis Management Command Center / chapter 10 Trauma: The Forgotten Factor / part SECTION III BUSINESS CONTINUITY PLANNING -- chapter 11 Overview of Business Continuity Planning. Sally Meglathery -- chapter 12 Corporate Contingency Planning / chapter 13 Business Continuity Planning: Trials and Tribulations / chapter 14 The Business Impact Assessment Process / chapter 15 Selecting the Right Business Continuity Planning Strategies / chapter 16 Business Continuity in the Distributed Environment / chapter 17 Details Overlooked in Contingency Plans / chapter 18 Restoration Component of Business Continuity Planning / chapter 19 Systems and Communications Security During Recovery and Repair / part Section IV: Business Continuity Planning for Communications -- chapter 20 Network Business Continuity Planning / chapter 21 Business Recovery Planning for Communications / chapter 22 Documenting a Communications Recovery Plan / chapter 23 Adding Communications Network Support to Existing Business Continuity Plans / part Section V: Maintenance and Testing of Business Continuity Plans -- chapter 24 Strategies for Developing and Testing Business Continuity Plans / chapter 25 Maintenance and Update of Business Continuity Plans / chapter 26 Testing Business Continuity Plans / chapter 27 Changes that Could Affect the IS Business Continuity Plan / part SECTION VI BUSINESS CONTINUITY MANAGER’S TOOL KIT -- chapter 28 Business Continuity Planning Tools and Management Options / chapter 29 Choosing a Hot-Site Vendor / chapter 30 A Proactive Approach to Improving the IS Business Continuity Plan / chapter 31 Reengineering the Business Continuity Planning Process / chapter 32 Backup: The Forgotten Essential / part Section VII: Auditor's Perspecive of Business Continuity Planning -- chapter 33 Using Audit Resources in IT Business Continuity Planning / chapter 34 How IS Auditors Can Enhance Business Continuity Planning / chapter 35 Auditing Contingency and Business Continuity Planning