part Section I: ENTERPRISE MANAGEMENT -- chapter 1 HISTORY OF ENTERPRISE RESOURCE PLANNING -- chapter 2 THE THEORY OF CONSTRAINTS AND ERP -- chapter 3 SALES AND OPERATIONS PLANNING -- chapter 4 BUFFER RESOURCE STRATEGY -- chapter 5 ENTERPRISE RESOURCE MANAGEMENT -- chapter 6 INTEGRATING THE SUPPLY CHAIN TO REAP THE REWARDS -- chapter 7 STRATEGIC SOURCING AND PROCUREMENT -- part SECTION II: OPERATIONS MANAGEMENT -- chapter 8 OPERATIONS PLANNING (MATERIAL AND CAPACITY REQUIREMENTS PLANNING) -- chapter 9 PRODUCT LIFE CYCLE MANAGEMENT -- chapter 10 MANUFACTURING EXECUTION SYSTEM -- chapter 11 DISTRIBUTION -- part SECTION III: ERP SELECTION AND IMPLEMENTATION -- chapter 12 ERP SYSTEM REQUIREMENTS -- chapter 13 SELECTING THE RIGHT ERP SYSTEM -- chapter 14 DATA RECORD ACCURACY -- chapter 15 IMPLEMENTATION—GENERALIZED INDUSTRY APPLICATION -- chapter 16 REPETITIVE MANUFACTURING APPLICATION -- chapter 17 REMANUFACTURING -- chapter 18 PROJECT MANUFACTURING -- chapter 19 CUSTOMER RELATIONSHIP AND SERVICE -- part SECTION IV: APPLICATION -- chapter SECTION IV APPLICATION Appendix.