Operational excellence : breakthrough strategies for improving customer experience and productivity
by
 
Martin, James W. (James William), 1952- author.

Title
: 
Operational excellence : breakthrough strategies for improving customer experience and productivity

Author
: 
Martin, James W. (James William), 1952- author.

ISBN
: 
9781000330618
 
9781000330458
 
9781003045250
 
9781000330533

Edition
: 
Second edition.

Physical Description
: 
1 online resource : illustrations (black and white)

General Note
: 
Previous edition: New York: Auerbach, 2008.

Subject Term
: 
Six sigma (Quality control standard)
 
Business logistics.
 
Customer services.
 
BUSINESS & ECONOMICS / General
 
BUSINESS & ECONOMICS / Quality Control
 
BUSINESS & ECONOMICS / Purchasing & Buying

Electronic Access
: 
Taylor & Francis https://www.taylorfrancis.com/books/9781003045250
 
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book559473-1001TS156.17 .S59 M37 2021Taylor Fransic E-Kitap Koleksiyonu