Customer service delivery in Africa : consumer perceptions of quality in selected African countries
by
 
Hinson, Robert (Robert Ebo), author.

Title
: 
Customer service delivery in Africa : consumer perceptions of quality in selected African countries

Author
: 
Hinson, Robert (Robert Ebo), author.

ISBN
: 
9781032688466
 
9781003856290
 
9781003856276

Edition
: 
First edition.

Physical Description
: 
1 online resource (x, 110 pages).

Subject Term
: 
Customer services -- Africa.
 
Customer relations -- Africa.
 
BUSINESS & ECONOMICS / Management
 
BUSINESS & ECONOMICS / Consumer Behavior
 
BUSINESS & ECONOMICS / Customer Service

Added Author
: 
Mensah, Esi Akyere,
 
Odame, Doreen Anyamesem,

Electronic Access
: 
Taylor & Francis https://www.taylorfrancis.com/books/9781032688466
 
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book567945-1001HF5415.5Taylor Fransic E-Kitap Koleksiyonu