The practical guide to achieving customer satisfaction in events and hotels
by
 
Berners, Philip, author.

Title
: 
The practical guide to achieving customer satisfaction in events and hotels

Author
: 
Berners, Philip, author.

ISBN
: 
9781003154600
 
9781000617696
 
9781000617733

Physical Description
: 
1 online resource.

Series
: 
Practical guide events hotel management

Subject Term
: 
Hospitality industry -- Customer services.
 
Hotel management.
 
Special events -- Management.
 
BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism

Added Author
: 
Martin, Adrian,

Electronic Access
: 
Taylor & Francis https://www.taylorfrancis.com/books/9781003154600
 
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book580016-1001TX911.3 .C8Taylor Fransic E-Kitap Koleksiyonu