The new customer experience management : why and how the companies of the future address their customers' needs proactively
by
 
Yorgov, Ivaylo, author.

Title
: 
The new customer experience management : why and how the companies of the future address their customers' needs proactively

Author
: 
Yorgov, Ivaylo, author.

ISBN
: 
9781003309284
 
9781000781458
 
9781000781557

Edition
: 
1 Edition.

Physical Description
: 
1 online resource

Subject Term
: 
Customer services.
 
Customer relations -- Management.
 
Selling.
 
BUSINESS & ECONOMICS / Customer Service
 
BUSINESS & ECONOMICS / Marketing / General

Electronic Access
: 
Taylor & Francis https://www.taylorfrancis.com/books/9781003309284
 
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book582062-1001HF5415.5Taylor Fransic E-Kitap Koleksiyonu