ABUSIVE CUSTOMER breaking the silence around customers' aggressive behavior.
by
 
Yorgov, Ivaylo.

Title
: 
ABUSIVE CUSTOMER breaking the silence around customers' aggressive behavior.

Author
: 
Yorgov, Ivaylo.

ISBN
: 
9781000932812
 
9781003402565
 
9781000932836

Publication Information
: 
[S.l.] : ROUTLEDGE, 2023.

Physical Description
: 
1 online resource

Subject Term
: 
BUSINESS & ECONOMICS / Customer Service
 
BUSINESS & ECONOMICS / Consumer Behavior
 
Consumer behavior.
 
Customer relations.
 
Aggressiveness.

Electronic Access
: 
Taylor & Francis https://www.taylorfrancis.com/books/9781003402565
 
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book590914-1001HF5415.32Taylor Fransic E-Kitap Koleksiyonu