Leadership and communication in dentistry : a practical guide to your practice, your patients, and your self
by
 
Graskemper, Joseph P., author.

Title
Leadership and communication in dentistry : a practical guide to your practice, your patients, and your self

Author
Graskemper, Joseph P., author.

ISBN
9781119557142
 
9781119557135
 
9781119557128

Physical Description
1 online resource (ix, 160 pages)

Abstract
"This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. Leadership and Communication in Dentistry begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry"--Provided by publisher.

Local Note
John Wiley and Sons

Subject Term
Dental offices -- Management.
 
Communication in dentistry.
 
Leadership.
 
Communication.
 
Dental insurance.
 
Misinformation.
 
Interpersonal Relations
 
Practice Management, Dental
 
Leadership
 
Communication
 
Insurance, Dental
 
Dentists -- psychology
 
Cabinets de dentiste -- Gestion.
 
Communication en dentisterie.
 
Assurance dentaire.
 
Information.
 
Mésinformation.
 
MEDICAL -- Surgery -- General.
 
Dental insurance
 
Communication in dentistry
 
Dental offices -- Management

Electronic Access
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119557128


LibraryMaterial TypeItem BarcodeShelf Number[[missing key: search.ChildField.HOLDING]]Status
Online LibraryE-Book594923-1001RK58.5 .G73 2019Wiley E-Kitap Koleksiyonu