Search Results for Customer relations -- Management.

1.

Müşteri ilişkileri yönetimi

Author

Başal, Murat, yazar.

Preferred Shelf Number

HF5415.5 B37 2023

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2.

Müşteri şikayet yönetimi : ve örnek olaylar kavramlar-uygulamalar

Author

Şahin, Ayşe. Tor-Kadıoğlu, Cansu.

Preferred Shelf Number

HF5415.52 M87 2021

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3.

Cover image for Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia

Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia

Author

Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.

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ONLINE

Electronic Access

https://doi.org/10.1007/978-981-10-8612-0

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4.

The V-model of service quality : an exploration of African customer service delivery metrics

Author

Whyte, Grafton, author.

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ONLINE

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https://www.emerald.com/insight/publication/doi/10.1108/9781787696037

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5.

Küçük işletmeler için sosyal medya

Author

Yalçın Güleç, Funda.

Preferred Shelf Number

HF5415.1265 Y35 2018

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6.

Tüketici olma sürecinde sosyal ağlarda kurulan iletişim : Neden iletişim kurulur? İletişimin etkileri nelerdir?

Author

Südaş, Hatice Doğan

Preferred Shelf Number

HF5415.1265 S83 2015

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7.

Sosyal medya pazarlama

Author

Kırcova, İbrahim Enginkaya, Ebru.

Preferred Shelf Number

HF5415.1265 K57 2015

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8.

20. Ulusal pazarlama kongresi bildiri kitabı : 10-13 Haziran 2015, Eskişehir

Author

Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir) Anadolu Üniversitesi. Pazarlama ve Pazarlama Araştırmaları Derneği.

Preferred Shelf Number

HF5415 U48 2015 V.1

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9.

Müşteri ilişkileri yönetimi

Author

Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan

Preferred Shelf Number

HF5415.5 A38 2015

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10.

İlişkisel pazarlamada seçme konular

Author

Eren-Erdoğmuş, İrem. Gülsoy, Tanses Yasemin.

Preferred Shelf Number

HF5415.55 I45 2015

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11.

Implementing SAP¿̐ư CRM : the guide for business and technology managers

Author

Kale, Vivek, author.

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ONLINE(356687.1)

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Distributed by publisher. Purchase or institutional license may be required for access.

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12.

En değerli ortağınızı keşfedin : müşteriniz

Author

Maden, Deniz

Preferred Shelf Number

HF5415.55 M33 2013

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13.

The Apple experience secrets to building insanely great customer loyalty

Author

Gallo, Carmine.

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14.

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

Author

Metz, Adam.

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15.

Statistical methods in customer relationship management

Author

Kumar, V., 1957- Petersen, J. Andrew.

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ONLINE

Electronic Access

Wiley InterScience An electronic book accessible through the World Wide Web; click for information
Available by subscription from Safari Books Online
Ebook Library http://public.eblib.com/EBLPublic/PublicView.do?ptiID=974651
ebrary http://site.ebrary.com/id/10582626
http://swb.eblib.com/patron/FullRecord.aspx?p=974651

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16.

Customer relationship management : concept, strategy, and tools

Author

Kumar, V. Reinartz, W.J. (Werner J.), joint author.

Preferred Shelf Number

HF5415 K86 2012

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17.

Cover image for The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

Author

Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.

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18.

The 4A's of marketing creating value for customers, companies and society

Author

Sheth, Jagdish N. Sisodia, Rajendra.

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ONLINE

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Click here to view

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19.

Customer lifetime value : reshaping the way we manage to maximize profits

Author

Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.

Preferred Shelf Number

HF5415.55 C874 2012

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20.

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Author

Azevedo, Abaet�e de. Pomeranz, Ricardo.

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21.

Built to serve how to drive the bottom line with people-first practices

Author

Sanders, Dan J.

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22.

The Disney way harnessing the management secrets of Disney in your company

Author

Capodagli, Bill, 1948- Jackson, Lynn, 1955-

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23.

Entity resolution and information quality

Author

Talburt, John R.

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ONLINE

Electronic Access

ScienceDirect http://www.sciencedirect.com/science/book/9780123819727

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24.

Top market strategy applying the 80/20 rule

Author

Kruger, Elizabeth Rush.

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ONLINE

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EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219

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25.

Data mining techniques in CRM inside customer segmentation

Author

Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)

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ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9780470685815
MyiLibrary, Table of contents http://www.myilibrary.com?id=249114&ref=toc

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26.

Social media 101 tactics and tips to develop your business online

Author

Brogan, Chris.

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ONLINE

Electronic Access

Click for information on Adobe Digital Editions version
Click for information on Adobe Digital Editions version
Click for information on Mobipocket Reader version
Wiley InterScience An electronic book accessible through the World Wide Web; click for information
Image http://images.contentreserve.com/ImageType-100/0128-1/{206A0189-A9DD-46FB-B02D-AD1BA275BC89}Img100.jpg

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27.

Customer relationship management : concepts and technologies

Author

Buttle, Francis.

Preferred Shelf Number

HF5415.5 B88 2009

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28.

Müşteri ilişkileri yönetimi

Author

Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan

Preferred Shelf Number

HF5415.5 A38 2009

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29.

Managing learning and communication systems as business assets

Author

Gayeski, Diane M. (Diane Mary), 1953-

Preferred Shelf Number

HD58.82 G39 2005

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30.

The virtual customer : a new paradigm for improving customer relations in libraries and information services

Author

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.

Preferred Shelf Number

Z 716.3 I385 2005

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31.

Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi

Author

Alagöz, Selda Başaran.

Preferred Shelf Number

HF 5415.5 A434 2004

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32.

Telecommunications Quality of Service Management

Author

Oodan, Antony P. Ward, Keith E. Savolaine, Catherine G. Daneshmand, Mahmoud Hoath, Peter

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ONLINE

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http://dx.doi.org/10.1049/PBTE048E

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33.

CRM redefining customer relationship management

Author

Peel, Jeffrey.

Preferred Shelf Number

ONLINE

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ScienceDirect http://www.sciencedirect.com/science/book/9781555582630

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34.

Customer relationship management systems handbook

Author

Sharp, Duane E.

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Distributed by publisher. Purchase or institutional license may be required for access.

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