Limit Search Results
Author
SpringerLink (Online service)
(20)
Wiley InterScience (Online service)
(4)
Michelli, Joseph A., 1960-
(2)
Nah, Fiona. editor.
(2)
Rust, Roland T.
(2)
Language
Publication Date
-
Subject
Customer services.
(22)
Consumer satisfaction.
(13)
Customer relations.
(13)
Customer services -- Management.
(7)
Computational intelligence.
(6)
Material Type
Shelf Location
Library
Switch to list view
Switch to thumbnail view
91 Results Found Subscribe to search results
000000000000DEFAULT
Print
1. 
Cover image for Quality of experience engineering for customer added value services from evaluation to monitoring
Quality of experience engineering for customer added value services from evaluation to monitoring
Author 
Mellouk, Abdelhamid. Cuadra-Sanchez, Antonio.
Preferred Shelf Number 
ONLINE(342095.1)
Electronic Access 
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=1734306
ebrary http://site.ebrary.com/id/10892210
John Wiley http://dx.doi.org/10.1002/9781118984352
MyiLibrary http://www.myilibrary.com?id=627088
Image http://images.contentreserve.com/ImageType-100/0128-1/{C24F5D93-4F6B-4831-A70A-50DE93C135C8}Img100.jpg
Format: 
Availability 
Online Library~1
Available:
Copies:
2. 
Cover image for Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Author 
Schiffman, Stephan.
Preferred Shelf Number 
ONLINE
Electronic Access 
Subscription required
Format: 
Availability 
Online Library~1
Available:
Copies:
3. 
Cover image for Protecting main street measuring the customer experience in financial services for business and public policy
Protecting main street measuring the customer experience in financial services for business and public policy
Author 
Lubin, Paul C.
Preferred Shelf Number 
ONLINE
Electronic Access 
Click here to view
Format: 
Availability 
Online Library~1
Available:
Copies:
4. 
Cover image for Services marketing : integrating customer focus across the firm
Services marketing : integrating customer focus across the firm
Author 
Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.
Preferred Shelf Number 
HD9980.5 Z45 2009
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
5. 
Cover image for The virtual customer : a new paradigm for improving customer relations in libraries and information services
The virtual customer : a new paradigm for improving customer relations in libraries and information services
Author 
IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.
Preferred Shelf Number 
Z 716.3 I385 2005
Format: 
Availability 
Beytepe Library~1
Available:
Copies:
6. 
Cover image for Managing social media practices in the digital economy
Managing social media practices in the digital economy
Author 
Alavi, Shirin, 1980- editor. Ahuja, Vandana, editor.
Preferred Shelf Number 
ONLINE
Electronic Access 
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2316535
Format: 
Availability 
Online Library~1
Available:
Copies:
7. 
Cover image for Clinical Laboratory Management
Clinical Laboratory Management
Author 
Yadav, Shakti Kumar. editor. Gupta, Ruchika. editor. Singh, Sompal. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-46420-1
Format: 
Availability 
Online Library~1
Available:
Copies:
8. 
Cover image for Digital Technologies and Applications Proceedings of ICDTA'23, Fez, Morocco, Volume 2
Digital Technologies and Applications Proceedings of ICDTA'23, Fez, Morocco, Volume 2
Author 
Motahhir, Saad. editor. (orcid)0000-0002-6846-8908 Bossoufi, Badre. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-29860-8
Format: 
Availability 
Online Library~1
Available:
Copies:
9. 
Cover image for Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement
Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement
Author 
Sheth, Jagdish N. editor. Jain, Varsha. editor. Mogaji, Emmanuel. editor. Ambika, Anupama. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-33898-4
Format: 
Availability 
Online Library~1
Available:
Copies:
10. 
Cover image for Artificial Intelligence, Internet of Things, and Society 5.0
Artificial Intelligence, Internet of Things, and Society 5.0
Author 
Hannoon, Azzam. editor. (orcid)0000-0003-0468-7797 Mahmood, Abdullah. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-43300-9
Format: 
Availability 
Online Library~1
Available:
Copies:
11. 
Cover image for Green Sustainability: Towards Innovative Digital Transformation Proceedings of ITAF 2023
Green Sustainability: Towards Innovative Digital Transformation Proceedings of ITAF 2023
Author 
Magdi, Dalia. editor. El-Fetouh, Ahmed Abou. editor. Mamdouh, Mohamed. editor. Joshi, Amit. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-981-99-4764-5
Format: 
Availability 
Online Library~1
Available:
Copies:
12. 
Cover image for Modern Artificial Intelligence and Data Science Tools, Techniques and Systems
Modern Artificial Intelligence and Data Science Tools, Techniques and Systems
Author 
Idrissi, Abdellah. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-33309-5
Format: 
Availability 
Online Library~1
Available:
Copies:
Go to:Search Results
|
Top of Page
|
Search Facets