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1. 
Cover image for Reimagining reference in the 21st century
Reimagining reference in the 21st century
Author 
Tyckoson, David A. Dove, John G.
Preferred Shelf Number 
Z711 R465 2015
Format: 
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Beytepe Library~1
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2. 
Cover image for Serving online customers : lessons for libraries from the business world
Serving online customers : lessons for libraries from the business world
Author 
Barclay, Donald A., author.
Preferred Shelf Number 
Z674.75.I58 B37 2014
Format: 
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3. 
Cover image for Implementing virtual reference services a LITA guide
Implementing virtual reference services a LITA guide
Author 
Thomsett-Scott, Beth C., editor of compilation. Library and Information Technology Association (U.S.)
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=575570
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4. 
Cover image for The handheld library mobile technology and the librarian
The handheld library mobile technology and the librarian
Author 
Peters, Thomas A., 1957- editor of compilation. Bell, Lori, 1960- editor of compilation.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=578970
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5. 
Cover image for E-reference context and discoverability in libraries issues and concepts
E-reference context and discoverability in libraries issues and concepts
Author 
Polanka, Sue.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389684
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6. 
Cover image for IM and SMS reference services for libraries
IM and SMS reference services for libraries
Author 
Bielskas, Amanda, 1974- Dreyer, Kathleen M., 1972-
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=522604
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7. 
Cover image for The reference interview today
The reference interview today
Author 
Knoer, Susan.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=369623
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8. 
Cover image for Reference and information services in the 21st century : an introduction
Reference and information services in the 21st century : an introduction
Author 
Cassell, Kay Ann. Hiremath, Uma.
Preferred Shelf Number 
Z711 .C355 2009
Format: 
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9. 
Cover image for Social software in libraries : building collaboration, communication, and community Online
Social software in libraries : building collaboration, communication, and community Online
Author 
Farkas, Meredith G., 1977-
Electronic Access 
Table of contents only http://www.loc.gov/catdir/toc/ecip0711/2007004515.html
Format: 
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10. 
Cover image for Introduction to reference work in the digital age
Introduction to reference work in the digital age
Author 
Janes, Joseph.
Preferred Shelf Number 
Z 711 J36 2003
Format: 
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11. 
Cover image for The virtual reference librarian's handbook
The virtual reference librarian's handbook
Author 
Lipow, Anne Grodzins, 1935-
Preferred Shelf Number 
Z 711.45 L57 2003
Format: 
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12. 
Cover image for Library outreach, partnerships, and distance education : reference librarians at the gateway
Library outreach, partnerships, and distance education : reference librarians at the gateway
Author 
Arant, Wendi, ed. Mosley, Pixey Anne, ed.
Preferred Shelf Number 
Z 711.7 L54 2000
Format: 
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13. 
Cover image for Digital reference service in the new millennium : Planning management, and evaluation
Digital reference service in the new millennium : Planning management, and evaluation
Author 
Lankes, R. David, ed. Collins, John William, 1948- ed. Kasowitz, Abby S., ed.
Preferred Shelf Number 
Z 711.45 D54 2000
Format: 
Availability 
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14. 
Cover image for New technologies and reference services
New technologies and reference services
Author 
Katz, William A., 1924- ed.
Preferred Shelf Number 
Z 711 N46 2000
Format: 
Availability 
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