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İslamoğlu, A. Hamdi. Aydın, Kenan.
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HD9980.5 I85 2020
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Gedik, Hasan.
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HD9980.5 G43 2017
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Koç, Erdoğan
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HD9980.5 K762 2017
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Koç, Erdoğan
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HD9980.5 K761 2015
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Uden, Lorna. editor. Heričko, Marjan. editor. Ting, I-Hsien. editor. SpringerLink (Online service)
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XX(518629.1)
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İslamoğlu, A.Hamdi
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HD9980.5 I85 2014
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Faulin, Javier.
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ONLINE
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Johnston, Robert, 1953-. Clark, Graham, 1949-. Shulver, Michael.
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HD9980.5 J647 2012
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Fitzsimmons, James A. Fitzsimmons, Mona J.
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HD9980.5 F549 2011
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Stickdorn, Marc. Schneider, Jakob.
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HD9980.5 S75 2011
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Beckford, John, 1958-
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ONLINE
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Şentürk, Burçak.
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HD 9980.5 S46 2010
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Daskin, Mark S., 1952-
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ONLINE
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Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)
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ONLINE
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John Wiley http://dx.doi.org/10.1002/9780470900208
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Hollins, Bill. Shinkins, Sadie.
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ONLINE(368807.1)
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SAGE knowledge http://sk.sagepub.com/books/managing-service-operations
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Nankervis, Alan. Miyamoto, Yuki. Taylor, Ruth. Milton-Smith, John.
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ONLINE
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Tesone, D. V. (Dana V.)
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HD9980.5 T47 2005
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McNulty, Terry. Ferlie, Ewan, 1956-
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ONLINE
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Oxford scholarship online http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001
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Gilmore, Audrey.
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ONLINE(369304.1)
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Swartz, Teresa A. Iacobucci, Dawn.
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ONLINE(368447.1)
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Fitzsimmons, James A. Fitzsimmons, Mona J.
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ONLINE(368945.1)
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SAGE knowledge http://sk.sagepub.com/books/new-service-development
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Haksever, Cengiz.
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HD 9980.5 S425 2000
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