Cover image for Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
Title:
Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
Author:
Michelli, Joseph A., 1960-
ISBN:
9780071773904
Publication Information:
New York : McGraw-Hill Professional, 2011.
Physical Description:
1 electronic text (xiii, 304 p.) : PDF file.
Series:
McGraw Hill ebook library. Business. Leadership & management
Series Title:
McGraw Hill ebook library. Business. Leadership & management
Corporate Subject:
Added Corporate Author:
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