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Author
Cai, Liping A., editor. Alaedini, Pooya, 1967- editor.
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ONLINE
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Online Library~1
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Author
Akan, Perran.
Preferred Shelf Number
HF 5415.5 A526 1995
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Beytepe Library~1
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Author
Rust, Roland T. Oliver, Richard L., 1945-
Preferred Shelf Number
ONLINE(369303.1)
Electronic Access
SAGE knowledge http://sk.sagepub.com/books/service-quality
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Online Library~1
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