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Cover image for Advances in the human side of service engineering
Advances in the human side of service engineering
Author 
Spohrer, James C. Freund, Louis E.
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ONLINE
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2. 
Cover image for Service Systems Implementation
Service Systems Implementation
Author 
Demirkan, Haluk. editor. Spohrer, James C. editor. Krishna, Vikas. editor. SpringerLink (Online service)
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ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-1-4419-7904-9
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3. 
Cover image for The Science of Service Systems
The Science of Service Systems
Author 
Demirkan, Haluk. editor. Spohrer, James C. editor. Krishna, Vikas. editor. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-1-4419-8270-4
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4. 
Cover image for Handbook of Service Science
Handbook of Service Science
Author 
Maglio, Paul P. editor. Kieliszewski, Cheryl A. editor. Spohrer, James C. editor. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-1-4419-1628-0
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