Intro -- Title Page -- Copyright Page -- Contents -- Notes on Contributors -- Preface -- Section One Decisions for the Measurement of Listening -- Chapter 1 Defining Listening: A Historical, Theoretical, and Pragmatic Assessment -- Listening: Distinctions and Definitions -- The Role of Theory in Listening Research -- Using This Book -- References -- Section Two Methodological Trends, Challenges, and Opportunities in Listening Research -- Chapter 2 Measuring Listening -- Define and Operationalize the Phenomenon -- Operationalization -- Develop the Initial Measures -- Develop a Validity Portfolio (Including Evidence of Score Reliability) -- Reporting Numerical Data -- Conclusion -- References -- Chapter 3 Qualitative Approaches and Listening Research -- Characteristics of Qualitative Inquiry -- Qualitative Methodologies -- "Doing" Ethnography -- Conclusion -- References -- Chapter 4 Modeling and Measuring Cognitive Components of Listening -- Modeling Listening -- Cognitive Components -- New Horizons -- References -- Chapter 5 Measuring Affective Components of Listening -- Self-Report Measurement -- The Uses and Abuses of Self-Report Methods in Listening Research -- Self-Reports of Listening: What Are They Good For? -- New Horizons: Daily Diaries and Experience Sampling Methods -- Conclusion -- References -- Chapter 6 Measuring Behavioral Components of Listening -- From Listening as Internal to Listening as Overt Behavior -- Defining Behavior -- Designing a Behavioral Listening Study -- Thinking About Listening Behavior in Concrete or Abstract Terms -- Analyzing Behavioral Data -- New Horizons for Behavioral Listening Research -- References -- Section Three Measurement Profiles -- References -- Profile 1 The Academic Listening Self-rating Questionnaire (ALSA) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development.

Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 2 Active -- Empathic Listening Scale (AELS): (Drollinger, Comer, & Warrington, 2006 -- also Bodie, 2011) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 3 Active Listening Attitude Scale (ALAS) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Further Reading -- Scale -- Profile 4 Active Listening Observation Scale (ALOS) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 5 Affectionate Communication Scale (TAS) (Trait-Given & Trait-Received): (Floyd, 2002) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 6 Affectionate Communication Index (ACI) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 7 Attributional Complexity Scale (ACS) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 8 Audio Message Complexity: Audio Content Change (Acc) and Audio Information Introduced (Aii): (Lang, Gao, Potter, Lee, Park, & Bailey, 2015) -- Construct -- Instrument Type -- Description -- Administration.

Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Profile 9 Communicative Adaptability Scale (CAS): (Duran, 1983) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Profile 10 Communication Competency Assessment Instrument (CCAI): (Rubin, 1982a, 1982b) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Profile 11 Communication Functions Questionnaire (CFQ-30): (Samter & Burleson, 1990) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 12 Conversational Listening Span (CLS): (Janusik, 2004, 2005, 2007) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 13 Conversational Sensitivity Scale (CSS): (Daly, Vangelisti, & Daughton, 1987) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 14 The Couples Helping Exercise: (Barker & Lemle, 1984, 1987) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Validity -- Reliability -- Availability -- Sample Studies -- Critique -- References -- Profile 15 Doctors' Interpersonal Skills Questionnaire (DISQ): (Greco, Cavanagh, Brownlea, & McGovern, 1999) -- Construct -- Instrument Type -- Description -- Administration -- Scoring.

Development -- Validity -- Reliability -- Availability -- Sample Studies -- Critique -- References -- Profile 16 Effective Listening and Interactive Communication Scale (ELICS): (King, Servais, Bolack, Shepherd, & Willoughby, 2012) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 17 Empathic Accuracy: Standard Stimulus Paradigm (EA-SSP): (Marangoni, Garcia, Ickes, & Teng, 1995) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Profile 18 Empathic Accuracy: Unstructured Dyadic Interaction Paradigm (EA-UDIP): (Ickes, Stinson, Bissonnette, & Garcia, 1990) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 19 Facilitating Listening Scale (FLS): (Bouskila-Yam & Kluger, 2011) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 20 Five Facet Mindfulness Questionnaire (FFMQ): (Baer, Smith, Hopkins, Krietemeyer, & Toney, 2006) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 21 Functional Magnetic Resonance Imaging (fMRI): (Belliveau et al., 1991) -- Construct -- Instrument Type -- Description -- Administration -- Development -- Reliability -- Validity -- Sample Studies -- Critique -- References.

Profile 22 Highly Sensitive Person Scale (HSPS): (Aron & Aron, 1997) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 23 HURIER Listening Profile: (Brownell, 1996) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Scoring -- Profile 24 Informational Reception Apprehension Test (IRAT): (Wheeless, Preiss, & Gayle, 1997) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 25 Interaction Involvement Scale (IIS): (Cegala, 1981 -- Cegala, Savage, Brunner, & Conrad, 1982) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 26 Feffer's Interpersonal Decentering: (Feffer, Leeper, Dobbs, Jenkins, & Perez, 2008) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Further Reading -- Profile 27 Interpersonal Process Recall (IPR): (Kagan, 1976, 1980a -- Kagan & Kagan, 1997) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Profile 28 Interpersonal Reactivity Index (IRI): (Davis, 1980) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies.