Customer-driven operations aligning quality tools and business processes for customer excellence

Title:

Author:

Ahoy, Christopher K.

ISBN:

9780071608329

Publication Information:

New York : McGraw Hill Professional, 2011.

Physical Description:

1 electronic text (xiv, 272 p. : ill.) : PDF file.

Series:

McGraw Hill ebook library. Business, Sales & marketing

Series Title:

McGraw Hill ebook library. Business, Sales & marketing

Subject Term:

Electronic Access:

Holds:
Copies:

Library	Material Type	Item Barcode	Shelf Number	Status	Item Holds
Searching... Online Library	E-Book	293090-1001	ONLINE	Searching... Unknown	Searching... Unavailable