1 Introduction -- Part I Business Operation Support -- 2 Subject-Oriented Business Processes Meet Strategic Management: Two Case Studies from the Manufacturing Industry -- 3 Communication- and Value-Based Organizational Development at the University Clinic for Radiotherapy-Radiation Oncology -- 4 Introducing S-BPM at an IT Service Providers -- 5 A Service Hardware Application Case Fiducia -- 6 Designing an Agile Process Layer for Competitive Differentiation -- Part II Consultancy and Education Support -- 7 Model as You Do: Engaging an S-BPM Vendor on Process Modelling in 3D Virtual Worlds -- 8 A Tangible Modeling Interface for Subject-Oriented Business Process Management -- 9 A Reference Model for Maintenance Processes -- 10 Role and Rights Management -- 11 Embodying Business Rules in S-BPM -- 12 Agents Implementing Subject Behaviour: A Manufacturing Scenario -- Part III Technical Execution Support -- 13 An Abstract State Machine Interpreter for S-BPM -- 14 Structured Communication-Approaching S-BPM with Microsoft Technologies -- 15 ERP Integration in S-BPM Processes.