Cover image for Developing performance support for computer systems : a strategy for maximizing usability and learnability
Title:
Developing performance support for computer systems : a strategy for maximizing usability and learnability
Author:
Williams, James R. (James Richard), 1932-
ISBN:
9780415326407

9780203228531

9781136864964

9781136865107

9781136865039
Publication Information:
Boca Raton : CRC Press, ©2004.
Physical Description:
1 online resource (viii, 372 pages) : illustrations
Abstract:
Provides a practical approach to development, rather than theoretical, and presents guidelines for designing and developing performance support products, such as online help, instruction, performance aids, documentation, coaches/advisors/wizards and electronic performance support systems.
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E-Book 545534-1001 QA76 .W5185 2004
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