ch. 1. Introduction -- ch. 2. Safety and health programs -- ch. 3. Accident/incident investigation -- ch. 4. Hazard recognition and avoidance -- ch. 5. Accountability and responsibility -- ch. 6. Motivating safety and health -- ch. 7. Accident/incident analysis -- ch. 8. Root cause analysis -- ch. 9. Causal factor analysis -- ch. 10. Change analysis -- ch. 11. Barrier analysis -- ch. 12. Job safety/hazard analysis -- ch. 13. Safe Operating Procedures (SOPs) -- ch. 14. Job safety observation -- ch. 15. Safety and health audits -- ch. 16. Fleet safety program -- ch. 17. Preventive maintenance programs -- ch. 18. Special emphasis programs -- ch. 19. Using safety and health consultants -- ch. 20. Safety and health training -- ch. 21. Analyzing accident data -- ch. 22. Prevention and OSHA regulations -- ch. 23. Health hazard prevention -- ch. 24. Controls and personal protective equipment -- ch. 25. Safety hazards -- ch. 26. Conclusion.