Table of ContentsIntroduction Letter from the AuthorsAbout the AuthorsChapter 1 Hospital Priorities Chapter 2 Bed Assignment Chapter 3 Inpatient and OutpatientChapter 4 Emergency Department Chapter 5 Types of Hospital Beds Chapter 6 Capacity Management Strategies Chapter 7 Discharging Patients Chapter 8 Surgical Short Stay Unit Chapter 9 Hospital Capacity Management Metrics Chapter 10 Complex Care Patients Chapter 11 Integrated Patient Care <UL>The PCAT (Patient Centered Admission Team) Efficient Patient Transfer Team-Based CareStandardized Discharge Process An Emergency Department PCAT Model: Hot Zone 30-Day Readmission Discussion and Strategies Chapter 12 Additional Capacity Management Programs (Proceduralist Program)Chapter 13 Discharges before Noon <UL>Achieving Discharges before NoonChapter 14 LevelingChapter 15 Ancillary Demand Level StaffingChapter 16 SurgeChapter 17 Starting a Patient Flow Team Chapter 18 Optimal Hospital Operational StrategiesChapter 19 Process ImprovementChapter 20 Conclusion Appendices Glossary Bibliography