Title:
Operational excellence : breakthrough strategies for improving customer experience and productivity
Author:
Martin, James W. (James William), 1952- author.
ISBN:
9781000330618
9781000330458
9781003045250
9781000330533
Edition:
Second edition.
Physical Description:
1 online resource : illustrations (black and white)
General Note:
Previous edition: New York: Auerbach, 2008.
Electronic Access:
Taylor & Francis https://www.taylorfrancis.com/books/9781003045250OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | E-Book | 559473-1001 | TS156.17 .S59 M37 2021 | Searching... | Searching... |