Cover -- Title Page -- Copyright Page -- Contents -- Foreword -- Introduction -- Step 1: Subconscious Conscious -- Step 2: Conscious Communicated -- Step 3: Communicated Broadcast -- Chapter 1 What's the Problem? -- Chapter 2 Why Haven't You Addressed It Yet? -- Zero-Sum Bias -- The Sunk-Cost Fallacy -- Loss Aversion -- The Ambiguity Effect -- The Anchoring Effect -- Belief Perseverance -- Chapter 3 The Power of Language -- Chronic versus Acute Stuckness -- Internal Language -- The Change Course Linguistic Matrix -- Quadrant 1: Know It All -- Do It Naught -- Quadrant 2: Change Maker -- Quadrant 3: The Stuck -- Quadrant 4: Almost There -- Chapter 4 Prescription to Change -- Scenario 1: Job Dissatisfaction -- Permission to Change -- Prescription to Change -- Benefits from Change -- Scenario 2: Relationship Dynamics -- Permission to Change -- Prescription to Change -- Benefits from Change -- Scenario 3: Health and Lifestyle Change -- Permission to Change -- Prescription to Change -- Benefits from Change -- Chapter 5 See It, Face It, Fix It -- Corporate Example -- Literary Example -- Personal Example -- Chapter 6 Step 1: Subconscious to Conscious -- The Discovery Process -- Unmasking the Problem -- The Five Whys Technique -- Excruciate the Details -- What Exists in the Shadows -- Do It Write Now -- Chapter 7 Step 2: Conscious to Communicated -- Captain Crewless -- Cultural Influences -- Social Influences -- Educational Influences -- Workplace Influences -- Getting Is Also Giving -- Commitment -- Outcome Is Not Commitment -- The Cost of Overcommitting -- Communicate for Change -- Improving the Odds -- Chapter 8 Step 3: Communicated to Broadcast -- Identity Protection -- Live by Example -- Changeless Certainty -- Get Curious -- The Imaginary Box -- One Hundred Percent Effort, Not Perfection -- Clapping for Change -- Lighthouse -- One-Degree Shift.

Your Yellow Brick Road -- Chapter 9 Real-World Application -- Health -- Wealth -- Relationships -- Factors That Keep Organizations Stuck -- Resistance to Change -- Lack of Vision or Strategy -- Bureaucracy and Hierarchy -- Risk Aversion -- Complacency (the Success Trap) -- Chapter 10 Accepting Feedback (without Letting It Defeat You) -- Chapter 11 Overcoming Pitfalls -- Pitfall 1: You Buy the Book but Don't Implement the Process Fully -- Pitfall 2: You Let the Illusion of a Simple Process Make You Think It's Going to Be Easy -- Pitfall 3: You Choose to Stay Stuck in One of the Phases -- Stuck in Subconscious Conscious Phase -- Stuck in Conscious Communicated Phase -- Stuck in Communicated Broadcasted Phase -- Chapter 12 Mentoring Others -- References -- About the Author -- Index -- EULA.