Cover -- Title Page -- Coyright Page -- Contents -- List of Contributors -- Foreword -- Preface -- About the Companion Website -- Chapter 1 Operational Requirements in Equine Practice -- 1.1 Aims of Health and Safety -- 1.2 Health and Safety Legislation -- Health and Safety at Work Act 1974 (HSWA) -- Management of Health and Safety at Work Regulations 1999 -- Risk Assessment -- Competent Personnel -- Health Surveillance -- Information, Instruction and Training -- Cooperation and Collaboration -- Record Keeping -- Workplace (Health, Safety and Welfare) Regulations 1992 -- Workplace Conditions -- Sanitary Facilities -- Drinking Water -- Rest and Break Areas -- Traffic Routes and Passageways -- Safety in Maintenance and Repair -- Compliance and Enforcement -- Control of Substances Hazardous to Health (COSHH) Regulations 2002 -- Hazardous Substances -- Risk Assessment -- Control Measures -- Monitoring and Health Surveillance -- Information, Instruction and Training -- Storage, Handling and Disposal -- Record Keeping and HSE Notifications -- Personal Protective Equipment at Work Regulations 1992 -- Risk Assessment -- Selection of PPE -- Providing and Maintaining PPE -- Instruction, Training and Information -- Employee Responsibilities -- Compatibility and Comfort -- Review and Evaluation -- Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) -- Reportable Injuries -- Occupational Diseases -- Dangerous Occurrences -- Specified Injuries to Members of the Public -- Investigating and Learning From Incidents -- Who Is Responsible for Reporting -- Reporting Timeframes -- How to Report -- Additional Responsibilities -- The Manual Handling Operations Regulations 1992 (MHOR) -- Risk Assessment -- Avoidance and Reduction of Risk -- Training and Instruction -- Physical Capability and Fitness -- Review and Evaluation.

Employee Consultation and Involvement -- The Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) -- Scope of LOLER -- Duties and Responsibilities -- Thorough Examination -- External Trained Inspector Duties -- The Waste (England and Wales) Regulations 2011 -- Duty of Care -- Waste Hierarchy -- Waste Classification -- Waste Carriers and Brokers -- Waste Management Licenses and Permits -- Duty to Separate and Segregate Waste -- Landfill Regulations -- The Hazardous Waste Regulations 2005 -- Definition of Hazardous Waste -- Duty of Care -- Classification and Labelling -- Storage and Packaging -- Transfer and Documentation -- Treatment and Disposal -- Penalties and Enforcement -- The Health and Safety (Display Screen Equipment) Regulations 1992 -- Legionella Testing -- Asbestos Testing -- 1.3 Risk Assessments -- Introduction -- Executive Summary -- Methodology -- Risk Identification -- Risk Analysis -- Risk Evaluation -- Risk Treatment -- Risk Monitoring and Review -- Conclusion -- Appendices -- 1.4 Fire Safety -- The Fire Triangle -- Fire Extinguishers -- Types of Fire Extinguishers -- Selection and Placement -- Maintenance and Inspection -- Training and Proper Use -- Fire Notices -- 1.5 Personal Protective Equipment (PPE) -- 1.6 Accident Reporting -- 1.7 Maintaining Equipment in Practice -- Identifying Faults in Equipment -- 1.8 Emergency First Aid -- Appointing First Aiders -- First Aid Training -- Responsibilities of First Aiders -- First Aid Kits and Equipment -- First Aid Kits -- Contents of First Aid Kits -- Regular Inspection and Restocking -- Documentation and Reporting -- 1.9 Working Time Requirements and Pay -- Annual Leave Entitlement -- Night Work -- Record Keeping and Enforcement -- National Minimum Wage (NMW) -- National Living Wage (NLW) -- Additional Considerations -- References.

Chapter 2 Professional Relationships and Communication -- Introduction -- 2.1 The Dynamics of Communication -- The Communication Process -- Communication Categories -- Verbal Communication -- Non-verbal Communication -- Posture and Body Language -- Eye Contact -- Facial Expressions -- Paralanguage -- Proxemics and Haptics -- Appearance -- Listening Skills -- Questioning Skills -- Communication Styles -- Telephone Communication -- 2.2 Communicating with Clients -- Nurse Clinics and Consultations -- Preparation -- Opening the Consultation -- Gathering Information -- Physical Examination -- Giving Information, Explaining and Planning -- Closing the Consultation -- Safety Netting -- Follow Up -- Building Client Relationships -- 2.3 Factors Affecting Working Relationships with Clients -- The Human-Animal Relationship -- Culture and Religion -- Socioeconomic Status -- Health Status -- Use of Appropriate Language -- Age-related Factors -- Environment -- RCVS Practice Standards Scheme Requirements -- 2.4 Relationships and Communication Within the Veterinary Team -- Interprofessional Relationships -- Staff Wellbeing -- Staff Meetings -- 2.5 Operation of a Veterinary Reception Desk -- Greeting Clients -- Making Appointments for Clients -- Using Record-keeping Systems -- Taking Payments -- Debit and Credit Cards -- Cash -- Insurance Claims -- Recording Payments -- Communication in Relation to Second Opinions and Referrals -- Taking a Patient History -- Producing Written Clinical Records -- 2.6 Customer Service -- Factors of Good Customer Service -- The Value of Clients to Veterinary Practices -- Handling Complaints -- References -- Further Reading -- Chapter 3 Professional Veterinary Nursing Responsibilities -- 3.1 The Legal Framework for Veterinary Nursing Practice -- Why Do We Have Laws? -- Where Do These Laws Come From? -- Criminal Law -- Civil Law.

Statutes -- Which Statutes are Most Relevant to Me as a Veterinary Nurse? -- The Veterinary Surgeons Act (VSA) 1966 -- The VSA 1966 (Schedule 3 Amendment) Order 2002 -- What Does This All Really Mean? -- What RVNs and SVNs Cannot Do -- Should RVNs and SVNs Perform Procedures that Fall Under the Remit of Schedule 3? -- 3.2 Professional Status and Accountability -- Professionalism -- What Makes a Professional RVN? -- Purpose and Principles of Professional Regulation -- What Does Statutory Regulation Mean? -- RCVS VN Registration Rules 2017 -- 3.3 Ethical Principles -- The Difference Between Ethics and Morals -- Ethical Theories -- Utilitarian Theory -- Deontology -- Virtue Ethics -- Medical Ethics in Human Medicine -- Scenarios -- Scenario 1 -- Application of Ethical Theories -- What Would a Utilitarianist Do? -- What Would a Deontologist Do? -- What Would a Virtuous Person Do? -- Scenario 2 -- Scenario 3 -- 3.4 Consent -- The Features of Consent -- What Makes a Good Consent Form? -- Informed Consent -- How Much Information Is Enough? -- Can We Really List All of the Potential Side Effects? -- Barriers to Informed Consent -- Scenarios -- Scenario 4 -- Scenario 5 -- Scenario 6 -- 3.5 Legal and Ethical Duties to Self, Clients, Colleagues and Animals -- Duty of Care -- Negligence -- Whistleblowing -- Scenario 7 -- 3.6 The Professional Role of an Equine Registered Veterinary Nurse in Practice -- References -- Useful Websites -- Chapter 4 Equine Anatomy and Physiology -- 4.1 Veterinary Terminology -- Directional Terms -- Anatomical Planes -- Root Words, Prefixes and Suffixes -- 4.2 Anatomical Boundaries and Body.Cavities -- Thoracic Cavity -- Mediastinum -- Abdominal Cavity -- Pelvic Cavity -- 4.3 Cell Biology -- Cell Structure -- Cell Division -- Mitosis -- Meiosis -- Fluid -- Electrolytes -- Diffusion and Osmosis -- Acid-base Balance.

4.4 Basic Tissue Types -- Epithelial Tissue -- Connective Tissue -- Muscle -- Nervous Tissue -- 4.5 Structure and Function of the Integument -- Functions of the Skin -- Skin Structure -- Epidermis -- Dermis -- Hypodermis -- Glands -- Sweat Glands -- Sebaceous Glands -- Modified Sebaceous Glands -- Ceruminous Glands -- Meibomian Glands -- Mammary Glands -- Hair -- Structure -- Growth -- Types -- Guard Hairs -- Wool Hairs -- Vibrissae -- Tylotrich Hairs -- 4.6 Structure and Function of the Musculoskeletal System -- Physiology of Bone -- Long Bone Structure -- Features of Bones -- Ossification -- Intramembranous Ossification -- Endochondral Ossification -- Classification of Bone -- Long Bones -- Short Bones -- Flat Bones -- Irregular Bones -- Sesamoid Bones -- Pneumatic Bones -- Joints -- The Skeleton -- The Axial Skeleton -- The Skull -- The Teeth -- The Vertebrae -- Basic Structure of Vertebrae -- Cervical Vertebrae -- Thoracic Vertebrae -- Lumbar Vertebrae -- Sacral Vertebrae -- Coccygeal Vertebrae -- Vertebral Formulae -- The Ribs -- The Sternum -- The Appendicular Skeleton -- Bones of the Proximal Forelimb -- Bones of the Distal Forelimb -- Bones of the Proximal Hindlimb -- Bones of the Distal Hindlimb -- Physiology of Skeletal Muscle, Tendons and Ligaments -- Physiology of Muscle -- Muscle Shapes -- Physiology of Tendons and Ligaments -- Major Muscles, Tendons and Ligaments of the Horse -- The Manica Flexoria -- The Stay and Suspensory Apparatus -- The Forelimb -- The Hindlimb -- The Hoof -- External Structures of the Hoof -- Internal Structures of the Hoof -- 4.7 Structure and Function of the Nervous System and the Special Senses -- Neurons -- Central Nervous System (CNS) -- The Brain -- Spinal Cord -- Cerebrospinal Fluid (CSF) and the Meninges -- Peripheral Nervous System (PNS) -- Cranial Nerves -- Spinal Nerves -- Spinal Reflexes.