Title:
Customer Relationship Management Concept, Strategy, and Tools
Author:
Kumar, V. author.
ISBN:
9783642201103
Edition:
2nd ed. 2012.
Physical Description:
XXXIII, 379 p. 115 illus. online resource.
Series:
Springer Texts in Business and Economics,
Series Title:
Springer Texts in Business and Economics, 2192-4333
Added Author:
Added Corporate Author:
Electronic Access:
http://dx.doi.org/10.1007/978-3-642-20110-3Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
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Searching... | E-Book | 194265-2001 | ONLINE | Searching... | Searching... |