Title:
Service- und Ereignisorientierung im Contact-Center Entwicklung eines Referenzmodells zur Prozessautomatisierung
Author:
Jobst, Daniel. author.
ISBN:
9783834989895
Physical Description:
XVIII, 310S. 106 Abb. online resource.
Added Corporate Author:
Electronic Access:
http://dx.doi.org/10.1007/978-3-8349-8989-5Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
---|---|---|---|---|---|
Searching... | E-Book | 202034-2001 | ONLINE | Searching... | Searching... |