Title:
Essential management skills for pharmacy and business managers
Author:
De Silva, Titus.
ISBN:
9781466582590
Publication Information:
Boca Raton : Taylor & Francis/CRC Press, 2013.
Physical Description:
xxxi, 432 p. : ill.
Contents:
1. Managing professionals -- 2. Management theories -- 3. Managing a pharmacy -- 4. Managing change -- 5. Managing risk -- 6. Problem solving -- 7. Conflict resolution -- 8. Managing stress at work -- 9. Team building -- 10. Effective communication -- 11. Leadership -- 12. Effective delegation -- 13. Empowerment -- 14. Motivation -- 15. Managing cultural diversity at work -- 16. Performance review -- 17. Quality management systems -- 18. Quality management system for pharmacy practice -- 19. Audits and reviews -- 20. Dispensing errors and near misses -- 21. Patient complaints.
Subject Term:
Holds:
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Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | E-Book | 290964-1001 | ONLINE | Searching... | Searching... |