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Cover image for The exchange strategy for managing conflict in healthcare how to defuse emotions and create solutions when the stakes are high
Title:
The exchange strategy for managing conflict in healthcare how to defuse emotions and create solutions when the stakes are high
Author:
Dinkin, Steven.
ISBN:
9780071801973
Publication Information:
New York : McGraw Hill Professional, [2013]
Physical Description:
1 electronic text (xvi, 185 p.) : PDF file.
Series:
McGraw Hill ebook library. Business, Process management
Series Title:
McGraw Hill ebook library. Business, Process management
Subject Term:
Health facilities -- Personnel management.

Conflict management.

Health facilities -- Administration.

Health facilities -- Employees.

Interpersonal conflict.

Interpersonal relations.

Medical personnel and patient.
Added Author:
Filner, Barbara.

Maxwell, Lisa, M.A.
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