Cover image for The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
Title:
The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
Author:
Metz, Adam.
ISBN:
9780071762144
Publication Information:
New York : McGraw-Hill Professional, 2012.
Physical Description:
1 electronic text (xxii, 279 p. : ill.) : PDF file.
Series:
McGraw Hill ebook library. Business. Sales & marketing
Series Title:
McGraw Hill ebook library. Business. Sales & marketing
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